General Terms and Conditions (GTC)
1. Validity of the conditions
No Plan carries out your orders based on the following terms and conditions. The conditions provided at the time of ordering apply. We do not recognize regulations deviating from these conditions unless they have been confirmed by us in writing.
2. Purchase contracts
The contracts between No Plan and the buyers are sales contracts. The mutual obligations result from the following provisions. For the rest, the law of the Federal Republic of Germany applies, as far as this is permissible. Retention of title according to § 455 BGB. The contract with us comes with delivery. You can always order via the Internet, by post or by phone.
3. Orders and prices
Prices include VAT but not packaging and freight. The delivery costs are a flat fee of EUR 5.00 (Germany), for international orders postage costs. The prices stated at the time of ordering apply. In the event that the delivery is not delivered or provided within four months of the conclusion of the contract, we reserve the right to increase the price according to the following provisions.
No Plan can only increase a price if there is an increase in prices that are subject to statutory book price fixing or that take into account the increase in a change in the applicable exchange rates. No Plan will announce an increase of the price immediately after knowledge. In the case of a price increase, the customer can withdraw from the contract. If the costs are reduced, the purchaser is entitled to a corresponding price reduction.
4. Delivery times
No Plan will execute the order no later than 30 days after the day following the order date. If the ordered goods are not available, we will inform you. You then have the option to withdraw from the purchase contract within 30 days of receipt of the notification and to reclaim any payments made.
5. Right of withdrawal
You have a right of withdrawal. You can cancel any contract within a period of 14 days without giving reasons and without payment. In addition, if you do not wish to use the goods for your commercial or independent professional purposes, you can revoke your order in writing and without stating reasons within two weeks of receipt of the goods. In order to maintain the cancellation period, the timely dispatch of the recall or the timely return of the goods is sufficient, whereby the timely dispatch suffices to meet the deadlines. The revocation must be sent to the following address:
Rosa Luxemburg Str. 19
Tel.: +49 30 3730 3859
Due to the timely withdrawal, you are no longer bound by the contract. We will refund you the already paid purchase price. You are bound to the return shipment of the goods. If the goods have already been used by you and have signs of use, we reserve the right to charge you the value of the use of the goods. We further reserve the right to deduct an impairment of value if you are responsible for the deterioration, demise or impossibility of return.
6. Retention of title
The delivered goods remain the property of No Plan until their full payment.
Our invoices are due and payable immediately before delivery or upon receipt of the goods.
8. Payment provider
On our website we offer the payment via Paydirekt. Provider of this payment service is the Paydirekt GmbH, Stephanstrasse 14-16, 60313 Frankfurt am Main (hereinafter Paydirekt). If you select the payment via Paydirekt, the payment data you entered will be sent to Paydirekt. The transmission of your data to Paydirekt is based on Art. 6 para. 1 lit. a DSGVO (consent) and Art. 6 para. 1 lit. b DSGVO (processing to fulfill a contract). You have the opportunity to revoke your consent to data processing at any time. A revocation does not affect the effectiveness of historical data processing operations.